Can I cancel my payment?
Orders can be canceled until 9 am the next day (Based on Korea standard time). For cancellations after that, please submit to the [Contact Us].
How long does it take to return due to wrong delivery?
Yes, it can be exchanged after confirming the product through the procedure and it takes up to 45 days. However, there is a situation that cannot be exchanged even for mis-delivered products, please check the [Shopping Guide] for detailed rules.
What is the procedure for return due to change of mind?
All additional expenses (shipping, entry customs, etc.) must be borne by the user, and there may be restrictions on the use of the site. Please check the [Shopping Guide] for detailed return policy.