BeatsbyGoods Shopping Guide

ONLY BeatsbyGoods' members can purchase.

All products are quality certified as same as duty free in Korea.

Who are staying in Hong Kong or Singapore (either a local or a foreigner) may apply to purchase. (Some promotional items are sold in Vietnam ONLY)

Membership

BeatsbyGoods Membership benefits

  • Promotional products will be shipped for FREE.
  • 0.5% of the payment will be saved through Beats Money when member purchasing the products.
  • The member can purchase the same product as a duty-free shop with an affordable price.
  • The member can enjoy various benefits such as different coupons promotions, various events... etc.

How to be a member

    • STEP 1 Click 'SIGN UP' at the top of the website.
    • STEP 2 Filled in the blank with (*).
      (ONLY the members who are staying in Hong Kong, Singapore, Vietnam are allowed to purchase)
    • STEP 3 Complete the account verification process in the email sent to you.
Deposit (Beats Money)

Beats Money is the name of the deposit used in the shopping mall. It cannot be cashed or transferred between accounts(ID).

The methods to save and standards

  • 0.5% of the payment will be saved through Beats Money by purchasing the products.
  • Beats Money will only be given by purchasing products
  • Beats Money is valid for 12 months from the date of grant.
  • Beats Money won't be saved when the member purchasing the promotion products.

The usage and standards

  • At least 5,000 Beats Money can be exchanged for a discount coupon that can be used at the time of payment.
  • The member can change 5,000 Beats Money into 5% discount coupon.
  • While logged in, click [Contact Us]-[What's on your mind?] Enter the ID to receive the coupon and the number of coupons to be exchanged, and click the [SUBMIT]. (5,000 Bits Money -> 1 coupon for 5% discount)
  • If you do not enter the number or ID of coupons you want to exchange, the exchange will be rejected.
  • Beats Money for coupon exchange cannot be recovered, and issued coupons cannot be canceled either.
  • The issuance of discount coupons takes 1 to 2 days for exchange. (based on working day)

How to use coupons and Precautions

  • Coupons are sent by e-mail in the form of a code, and you can use it by entering the code at the time of payment.
  • Coupons are one-time only and will not be reissued if the member canceled the order.
  • Coupons will be automatically expired on expiration date and cannot be reissued.
  • Coupons can only be used up to 5% per day, and cannot be used with other coupons.
  • Coupons cannot be used for promotional products.
Order/Payment

How to order

    • STEP 1 Login (ONLY BeatsbyGoods' member can purchase)
    • STEP 2 Add to Cart
    • STEP 3 Fill in the order form
    • STEP 4 Select the payment method and make a payment
    •  
    • You can pay using the balance of your PayPal account and credit/debit card.
      • Paypal Credit/Debit Cards
      • Hong Kong: Visa, Mastercard, American Express
      • Singapore: Visa, Mastercard, American Express, Discover, UnionPay
      * For more information to connect, refer to PayPal's official website
    • After payment is completed, partial cancellation is not possible with certain credit cards.
    • For bulk orders, please contact us through the email below. (More than 100 items ordered)
      • beatsbygoodsmall@gmail.com
Shipping
Products Shipping Company Shipping period Shipping Cost
Promotion Products Hong Kong
(Rocky Networks Limited)
Singapore
(KORCHINA LOGISTICS SINGAPORE PTE.)
14 days from the end of the promotion Free shipping
General Products 14 days from the departed date (every Monday) Free shipping with purchases over US $150 (US $8 charged for purchases under US $150)

    ※ Shipping schedule may be delayed due to irresistible reasons such as supply and demand, weather, seasonal holiday etc.

    ※ Shipping information

    Hong Kong
    Rocky Networks Limited
    TEL. +852-3706-8300
    EMAIL john@smlogi.com
    Singapore
    KORCHINA LOGISTICS SINGAPORE PTE.
    TEL. +65-6543-0383
    EMAIL jaykwak@korchina.com.sg
Cancellation/Wrong-delivery/Exchange/Return/Refund

Cancellation (based on Korea standard Time)

  • Cancellation is possible until 9 a.m. the next day. However, if the promotion ends(include early termination) cancellation is possible until a day before

Orders cannot be canceled or returned during delivery



Wrong-delivery

  • Member must submit the request form through Inquiry board within 14 days of receipt of the product.
  • Exchange is possible when there is stock. If the ordered product cannot be supplied due to force majeure such as out of stock, cancellation and refund will be proceeded.
  • Exchange process may take up to 45 days.
  • ※ Wrong-delivery registration

    Hong Kong
    Rocky Networks Limited
    TEL. +852-3706-8300
    EMAIL john@smlogi.com
    Singapore
    KORCHINA LOGISTICS SINGAPORE PTE.
    TEL. +65-6543-0383
    EMAIL jaykwak@korchina.com.sg

 

Exchange/Return/Refund

  • All products are duty-free. Therefore, it cannot be exchanged, returned or refunded.
  • The ordered product cannot be supplied due to force majeure such as out of stock, cancellation and refund will be proceeded.
  • In the following cases exchange, return or wrong-delivery is not possible:
    If the value of the products has decreased due to opened/used/damaged
    If the enclosed free gift has lost
    If the packaging of the original goods, etc. is damaged which has the possibility to reproduce the goods with the same performance

For large order: beatsbygoodsmall@gmail.com



Customer Service
beatsbygoodsmall@gmail.com